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Launch SiteFrequently Asked Questions
How do I install my purchased template?
After purchase, you'll immediately be able to download your template files. Simply extract the files and upload them to your web hosting service using FTP or your hosting control panel. Need help? Contact us for personalized setup assistance.
Can I customize the templates to match my brand?
Absolutely! All our templates are fully customizable. You can change colors, fonts, images, text, and layout to match your brand perfectly. We also offer custom modification services if you need professional assistance.
Do you provide hosting services?
Yes! We offer reliable web hosting services optimized for our templates. Our hosting includes SSL certificates, regular backups, and 99.9% uptime guarantee. Check our Monthly Care Plans for hosting options.
What is included in the Monthly Care Plan?
Our Monthly Care Plan includes website hosting, regular updates, security monitoring, automated backups, performance optimization, and priority support. It is a comprehensive solution to keep your website running smoothly.
How long does it take to set up a new website?
Template setup typically takes 1-2 business days. Custom development projects vary based on complexity, usually ranging from 1-2 weeks. We will provide a detailed timeline during our initial consultation.
Do you offer refunds?
Due to the nature of digital products, once the templates are purchased and downloaded it becomes the buyer product. We do not offer refunds or exchanges. However, if you are unsatisfied with your purchase, additional editing and support will be given at no extra cost.
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Our support team is here to help you succeed. Get in touch and we'll respond within 24 hours.
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