1. Information We Collect
At RamStar Web Development, we collect information to provide better services to our users. We collect information in the following ways:
Personal Information
- Contact information (name, email address, phone number)
- Payment information (processed securely through Stripe)
- Communication records (support tickets, emails)
- Project requirements and specifications
Automatically Collected Information
- Website usage analytics (Google Analytics)
- IP address and browser information
- Device and operating system information
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the collected information for the following purposes:
- Provide and deliver our web development services
- Process payments and manage subscriptions
- Communicate with you about your projects and services
- Provide customer support and technical assistance
- Improve our services and website functionality
- Send marketing communications (with your consent)
- Comply with legal obligations
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers (Stripe for payments, hosting providers)
- Legal Requirements: When required by law or to protect our legal rights
- Business Transfers: In connection with any merger, sale of assets, or acquisition
- With Your Consent: When you explicitly agree to share your information
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL encryption for data transmission
- Secure payment processing through Stripe
- Regular security assessments and updates
- Access controls and employee training
- Regular data backups and recovery procedures
5. Cookies and Tracking
Our website uses cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve website functionality and user experience
- Display relevant advertising (Google AdSense)
You can control cookie settings through your browser preferences, but disabling cookies may affect website functionality.
6. Third-Party Services
Our website integrates with third-party services that have their own privacy policies:
- Google Analytics: For website analytics and performance monitoring
- Google AdSense: For displaying relevant advertisements
- Stripe: For secure payment processing
- Font Awesome & Google Fonts: For website styling and icons
7. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Opt-out: Unsubscribe from marketing communications
8. Data Retention
We retain your personal information for as long as necessary to:
- Provide ongoing services and support
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
- Maintain business records for accounting purposes
Website templates and custom projects are retained indefinitely to provide ongoing support and updates.
9. Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
11. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the effective date. Your continued use of our services after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: ramstardigital@gmail.com
Business Hours: Monday-Thursday, 9AM-5PM EST
Response Time: We respond to privacy inquiries within 48 hours