Terms of Service

1. Acceptance of Terms

By accessing and using RamStar Web Development's website, services, and products, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with these terms, you are prohibited from using our services.

2. Description of Services

RamStar Web Development provides the following services:

• Website Templates: Pre-designed, customizable website templates
• Custom Web Development: Bespoke website creation and development
• Monthly Care Plans: Website maintenance, hosting, and support services
• Technical Support: Assistance with template customization and website issues
• Hosting Services: Web hosting with SSL certificates and backups

3. User Accounts and Registration

To access certain services, you may need to create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

4. Website Templates - Terms of Use

License Granted

Upon purchase, you receive a limited, non-exclusive license to:

• Use the template for one website project
• Modify and customize the template for your needs
• Use the template for personal or commercial purposes

License Restrictions

You may NOT:

• Resell, redistribute, or share the template files
• Use the template for multiple websites without additional licenses
• Remove or modify copyright notices
• Create derivative works for commercial distribution

5. Custom Development Services

For custom development projects:

Project Scope and Timeline

• All projects require a signed agreement outlining scope, timeline, and deliverables
• Changes to project scope may result in additional charges
• Timelines are estimates and may vary based on complexity

Client Responsibilities

• Provide necessary content, images, and materials
• Respond to requests for feedback within agreed timeframes
• Review and approve work at designated milestones

Ownership and Rights

• Upon full payment, clients own the final website and custom code
• We retain rights to reusable code components and methodologies
• Source code is provided upon project completion

6. Monthly Care Plans

Service Inclusions

Monthly Care Plans include:

• Website hosting and domain management
• Regular security updates and maintenance
• Daily automated backups
• SSL certificate management
• Performance monitoring and optimization
• Priority customer support

Billing and Cancellation

• Plans are billed monthly in advance
• Cancellation requires 30 days written notice
• No refunds for partial months
• Service continues until the end of the paid period

7. Payment Terms

Payment Processing

• All payments are processed securely through Stripe
• We accept major credit cards and PayPal
• Prices are in USD unless otherwise specified

Refund Policy

• Templates: No refunds due to the digital nature of products
• Custom Development: Refunds available before work begins
• Monthly Plans: 30-day money-back guarantee for new subscribers
• Additional Services: Refunds evaluated on a case-by-case basis

8. Intellectual Property Rights

Our Content

All website content, templates, designs, and materials are protected by copyright and remain the property of RamStar Web Development unless explicitly transferred.

Third-Party Content

• Templates may include third-party fonts, icons, or images
• Users are responsible for licensing any third-party content
• We provide guidance on replacing stock images with licensed alternatives

9. User Conduct and Acceptable Use

You agree not to use our services for:

• Illegal activities or content that violates applicable laws
• Spam, harassment, or abusive behavior
• Distributing malware or harmful code
• Infringing on others' intellectual property rights
• Adult content, gambling, or other restricted industries

10. Service Availability and Modifications

We strive to maintain 99.9% uptime for our hosting services, but cannot guarantee uninterrupted availability. We reserve the right to:

• Perform scheduled maintenance with advance notice
• Modify or discontinue services with 30 days notice
• Update terms of service with notification to users

11. Limitation of Liability

To the maximum extent permitted by law:

• Our liability is limited to the amount paid for services
• We are not liable for indirect, consequential, or incidental damages
• Users are responsible for backing up their own data
• We do not guarantee specific business results from our services

12. Privacy and Data Protection

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.

13. Dispute Resolution

Informal Resolution

We encourage users to contact us directly to resolve any issues before pursuing formal action.

Governing Law

These terms are governed by the laws of the United States. Any disputes will be resolved through binding arbitration or in courts of competent jurisdiction.

14. Termination

We may terminate or suspend your access to our services if you:

• Violate these terms of service
• Fail to pay fees when due
• Engage in prohibited activities
• Request account closure

15. Changes to Terms

We may update these Terms of Service periodically. Material changes will be communicated via:

• Email notification to registered users
• Notice on our website
• Updated effective date on this document

Continued use of our services after changes constitutes acceptance of the updated terms.